Frequently Asked Questions

Find answers to common questions about IndianMarriage.com

Getting Started

How do I create a profile on IndianMarriage.com?

Creating a profile is easy and free! Simply click on "Register" and follow these steps:

  1. Enter your email address and create a password
  2. Provide basic information (name, date of birth, gender)
  3. Add your religious and cultural details
  4. Upload photos and write about yourself
  5. Set your partner preferences

Your profile will be active once you verify your email address.

Is registration free?

Yes, registration is completely free! Free members can:

  • Create and complete their profile
  • Search and browse profiles
  • Receive match suggestions
  • Send interests to other members

Premium membership unlocks additional features like direct messaging, viewing contact details, and priority support.

Can I create a profile for someone else?

Yes! Our Family Portal allows parents, siblings, and relatives to create and manage profiles on behalf of their family members. During registration, simply select "Creating profile for Son/Daughter/Sibling" and the profile will be marked accordingly.

We encourage family involvement in the matchmaking process while respecting individual privacy.

Account & Profile

How do I edit my profile?

To edit your profile:

  1. Log in to your account
  2. Go to Dashboard > My Profile
  3. Click "Edit Profile" on the section you want to update
  4. Make your changes and click "Save"

Some changes may require re-verification (like photos).

How do I change my password?

To change your password:

  1. Log in to your account
  2. Go to Settings > Security
  3. Enter your current password
  4. Enter and confirm your new password
  5. Click "Update Password"

If you've forgotten your password, click "Forgot Password" on the login page to reset it.

How do I delete my account?

To delete your account:

  1. Go to Settings > Account
  2. Scroll to "Danger Zone"
  3. Click "Delete Account"
  4. Confirm your decision

Warning: Account deletion is permanent and cannot be undone. All your data, messages, and matches will be permanently deleted.

Membership & Pricing

What membership plans do you offer?

We offer several membership tiers:

  • Free: Basic browsing and interest sending
  • Silver: Direct messaging, view contacts (3 months)
  • Gold: All Silver features + Profile highlighting, priority support (6 months)
  • Platinum: All Gold features + Personal matchmaker, background verification (12 months)

View detailed pricing

What payment methods do you accept?

We accept various payment methods:

  • Credit/Debit Cards (Visa, Mastercard, RuPay)
  • UPI (Google Pay, PhonePe, Paytm)
  • Net Banking
  • Wallets (Paytm, Amazon Pay)

All payments are processed securely through Razorpay.

Can I get a refund?

Refund policy:

  • Full refund within 7 days if you haven't contacted any profiles
  • Pro-rated refund within 30 days in special circumstances
  • No refund after 30 days or if premium features have been used

Contact our support team at support@indianmarriage.com for refund requests.

Privacy & Safety

How do you protect my privacy?

We take your privacy very seriously:

  • 256-bit SSL encryption for all data
  • GDPR and CCPA compliant
  • Privacy controls to hide contact details
  • Option to hide profile from search
  • Block and report features

Read our full Privacy Policy

How can I report a fake profile?

To report a suspicious or fake profile:

  1. Go to the profile you want to report
  2. Click the "Report" button (flag icon)
  3. Select the reason for reporting
  4. Provide additional details if possible
  5. Submit the report

Our Trust & Safety team reviews all reports within 24 hours.

What is profile verification?

Profile verification adds trust badges to your profile:

  • ID Verified: Government ID verification (Aadhaar/PAN)
  • Phone Verified: OTP verification of mobile number
  • Photo Verified: Face matching with selfie verification
  • Education Verified: Degree certificate verification

Verified profiles get more responses and appear higher in search results.

Matching & Communication

How does the matching algorithm work?

Our AI-powered matching considers multiple factors:

  • Your stated partner preferences (age, height, education, etc.)
  • Religious and cultural compatibility
  • Location preferences
  • Lifestyle compatibility (diet, habits, values)
  • Astrological compatibility (if enabled)
  • Behavior patterns and interaction history

The more complete your profile, the better your matches!

How do I send an interest?

Sending interest is simple:

  1. Browse or search for profiles
  2. Click on a profile to view details
  3. Click the "Send Interest" button (heart icon)
  4. Optionally add a personalized message

The other member will be notified and can accept or decline your interest.

What is Kundali matching?

Kundali (horoscope) matching is a traditional method to assess compatibility:

  • Based on birth date, time, and place
  • 36-point Guna Milan assessment
  • Mangal Dosha analysis
  • Planetary compatibility analysis

Add your birth details in Settings to enable horoscope matching. Learn more about astrology features

Still Have Questions?

Our support team is here to help you